Legal Information, Terms & Conditions

Legal Information

Responsible for the content:

Goodgame Studios is a branch of Altigi GmbH

Altigi GmbH
Theodorstraße 42-90, House 9
22761 Hamburg
E-Mail: info@goodgamestudios.com

Board of directors:
Dr. Kai Wawrzinek
Dr. Christian Wawrzinek
Fabian Ritter

District court: Amtsgericht Hamburg
Trade register number: HRB 99869
VATIN: DE253777364

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Terms of Use

1Subject of the Terms of Use; Scope
1.1The following terms regulate the use of online and mobile games provided by Goodgame Studios on their internet pages and in App-Stores, as well as their additional range of services.
1.2These terms of use completely replace older versions of Goodgame Studios terms of use.
1.3Goodgame Studios offer online and mobile games as well as other services within the framework of their technical and operational capabilities with an average annual availability of 90%. This does not include periods of time during which the use of online and mobile games or other service offerings are interrupted or affected by compelling technical reasons or required maintenance work. In these cases Goodgame Studios are not compelled to provide compensation in accordance with the provisions of this agreement. Periods of time, during which the servers of Goodgame Studios in general or of certain games in particular are unavailable on the internet due to reasons beyond Goodgame Studios’ control (force majeure, third party responsibility etc.) are also not included.
1.4The online and mobile games as well as the additional range of services are continuously being developed, updated and adjusted further by Goodgame Studios. Thus, users are merely participating in the respective online and mobile games or additional offers in their respective version provided at any given time.
1.5Online and mobile games as well as other services offered by Goodgame Studios are intended solely for the purpose of entertainment. The use for business or commercial purposes is prohibited.
1.6Users are responsible for the suitability and up-to-dateness of their software and hardware.
1.7In addition to these terms of use, existing rules for individual online and mobile games apply. In case of inconsistency between these terms of use and the rules of the game, the provisions of these terms of use take precedence. Specific terms of use also apply to certain online or mobile games, specific versions and/or components of online or mobile games, and individual service offerings on the Goodgame Studios Internet pages. Users will be informed prior to using the respective offering in an appropriate manner.
1.8Users have the opportunity to use the services of contractors of Goodgame Studios for various online and mobile games as well as other services. In these cases, a separate contract between users and the respective contractor of Goodgame Studios applies. Users will be informed appropriately prior to finalizing the contract.
1.9Other provisions or terms and conditions of users only apply if Goodgame Studios agree to their validity by prior written consent.
2Conclusion of Contract
2.1User registration – alternatively installation of the app – is required for the use of online or mobile games as well as other services offered by Goodgame Studios.
2.2Only natural persons are eligible for registration. Only individuals will be accepted as authorized users (no groups, families, spouses or life partners, etc.). Insofar as the user is a minor, they certify that by sending the registration request, an effective consent of the legal representatives is available.
2.3During registration, users have to provide a player name and a valid, registered e-mail address. Users are not entitled to receive a particular player name. The player name may not infringe rights of third parties and may also not offend common decency. Moreover, no e-mail or web address may be chosen as the player name. Users have to ensure that the information provided to Goodgame Studios during registration is genuine and complete.
2.4The registration must be conducted in person. Registration through third parties, especially those that register individual people commercially at various teleservice providers (registration services and/or entry services), is not permitted.
2.5With the successful registration, the user opens an account (“user account”) which the user manages independently. Without the explicit consent of Goodgame Studios, the user account is not transferable.
2.6A right to claim a registration or activation does not exist. Users are only permitted to register once per game round (e.g. world, universe, etc.) in a browser game. Once users have registered, they may not register again for the same game round for the duration of the current registration, by entering changed personal data, for example.
3Cancellation Policy
Right of cancellation
You can revoke your contract within two weeks without declaration of reasons in text form (e.g. letter, fax, e-mail). The revocation term starts after the receipt of the instruction in text form, but not before the conclusion of the contract and not before fulfillment of our information duties as per Article 312c para. 2 German Civil Code (BGB) in connection with article Article 1 para. 1, 2 and 4 German Civil Code Information Regulation as well as in accordance with our responsibilities as per article Article 312e para. 1, clause 1 German Civil Code in accordance with Article 3 German Civil Code- Information Regulation. To ensure the meeting of the revocation term, a timely posting of such declaration is sufficient. The revocation declaration must be addressed to: Altigi GmbH – Goodgame Studios, Theodorstr. 42-90, 22761 Hamburg.
E-Mail: stop@goodgamestudios.com
Consequences
In case of an effective cancellation the benefits received by each party shall be returned and any uses (e. g. interest) shall be surrendered. In cases where services rendered cannot be returned wholly or partly or only in impaired condition, users will be obliged to provide compensation, if applicable. Obligations to refund payments should be met within 30 days. The period for users begins with the submission of the cancellation, for us upon its receipt.
Special notes
Revocation rights will expire prematurely if Goodgame Studios have begun rendering the service with your explicit consent before the end of the revocation period, or if users have initiated the service in question themselves. This assumption can normally be made if users have participated in online or mobile games or other services.
End of cancellation policy
4General User Obligations
4.1User data
Users agree to provide Goodgame Studios with all future changes of their registration data, especially a change in the e-mail address, without delay. Users are obliged to confirm the accuracy of their data towards Goodgame Studios upon request.
4.2Log-in Data, Identification, Passwords
4.2.1Users are obliged to keep log-in data as well as all identification and passwords strictly confidential.
4.2.2The terms "log-in data", "identification" and "passwords" include all letter and/or character and/or number sequences, used to authenticate users and to prevent use by an unauthorized third party. The password should not be identical with the player name, and it should consist of a combination of numbers and letters.
4.2.3Users are obliged to protect all log-in data, identifications and passwords from unauthorized access of third parties.
4.2.4In the event that users have reason to believe that third parties have obtained this information, or may have done so, they shall inform Goodgame Studios immediately, change their data or have it changed by Goodgame Studios. In this case or in the event that Goodgame Studios have evidence of misuse of data, Goodgame Studios have the right to block user access temporarily. Users shall be permitted use again as soon as the suspicion of misuse of data has been erased.
4.2.5Users are under no circumstances entitled to use the log-in data of another user, unless the rules of the game provide specific exceptions.
4.3Use of Goodgame Studios Internet pages and content of Internet pages
4.3.1Goodgame Studios websites include various contents that are protected by trademarks, copyrights or other means in favor of Goodgame Studios, or for the benefit of third parties. Unless explicitly permitted within these terms of use, users are not entitled to edit, to copy, to distribute, to reproduce publicly, to use for advertisement or to use these beyond the contractually agreed purpose Goodgame Studios Internet pages or the content or any portion thereof. Merely the technical reproduction for the purpose of browsing as well as the permanent reproduction solely for private use is permitted. Copyright information and brand names may not be changed, suppressed or eliminated.
4.3.2The term “content” includes all data, images, text, graphics, music, sounds, sound sequences, videos, software programs and codes, and other information, provided by Goodgame Studios. The term “content” also includes all available service offerings for downloading.
4.3.3Users are obliged to abstain from any measure, which may compromise or interrupt the proper functioning of Goodgame Studios Internet sites or individual services, as well as from accessing data to which users is not entitled to. The retrieval of the contents may only take place in a manner such that the use of Goodgame Studios Internet sites and contents through other users is not affected. The transfer of data or software that can influence hardware or software from recipients is not permitted.
4.3.4Any use of Goodgame Studios Internet sites for commercial purposes, especially advertisement, requires the express prior written consent of Goodgame Studios.
4.3.5Users are not entitled to publish content on the Goodgame Studios’ Internet pages.
4.3.6The use of Goodgame Studios’ internet sites through an anonymization service that is hiding the true IP address of the user is not permitted.
4.4Links
It is permitted to establish a link on the websites of Goodgame Studios to the extent that it only serves as a cross reference. Goodgame Studios reserve the right to revoke this permission.
5Specific Terms for the Use of Online and Mobile Games
5.1Users are only permitted one account per game round (i.e. world, universe) or an online or mobile game, unless the game rules explicitly state otherwise. The use of several user accounts is not permitted. Such multi-user accounts may be deleted or banned by Goodgame Studios at any time and at their sole discretion.
5.2Users are prohibited from any form of manipulative interference in online or mobile games. In particular, users are not entitled to utilize measures, mechanisms or software that could interfere with the function or the course of the game. Users may not take measures that may cause an unreasonable or excessive burden on the technical capacity. Users are not allowed to block, to rewrite or to modify contents generated by the game administration, or to interfere with the game in any other manner.
5.3Users are also prohibited from running the online game (including all individual web pages) with other programs besides the internet browser or the client program that has been provided. This refers in particular to so-called bots and other tools meant to replace or supplement the web interface. Also prohibited are scripts and completely or partially automated programs that provide users with an advantage over other users. This includes auto-refresh-functions and other integrated mechanisms of the internet browser, if it includes automated operations.
5.4Users may under no circumstances
a) create or use cheats, mods and/or hacks, or any other third party software products that may change the result of the online or mobile games,
b) use software, that allows “data mining” or otherwise intercepts or collects information in connection with the online and mobile games,
c) use virtual items outside of online or mobile games, buy for “real” money or sell or swap virtual objects that are used in online or mobile games,
d) sell, buy, or trade user accounts.
This includes all evasions, similar actions or actions that match in their effect the aforementioned bans.
5.5The application of advertising suppressing measures is prohibited. It is immaterial whether advertising is deliberately suppressed or generally blocked e .g. by so-called Pop-Up Blockers, text-based browers or similar.
5.6Automated opening of user accounts, regardless of whether the home page is displayed or not, is not permitted.
5.7Goodgame Studios or contractors authorized by Goodgame Studios hold all and exclusive rights to objects used in online and mobile games as well as virtual objects provided at a charge. The same applies for user generated virtual objects. Users provide Goodgame Studios with spatio- temporal and textual unrestricted, exclusive right of use to such self-created virtual objects. This right includes in particular the rights to reproduction, distribution and processing. Users will only receive a non-exclusive right of use to the virtual objects for the duration of the contract.
5.8Chip Transfers
a) Chip Gifting
You may gift chips to your buddies using the “send chips” tool. This tool is found by clicking on a buddy’s picture at the table or by viewing their profile page. However, you are not allowed to send these gifts in exchange for money or money equivalent. Doing so will result in your accounts beings suspended and/or banned.
b) Chip Transfers
The only allowed method for transferring chips between users is by using the “send chips” tool. Losing chips on purpose (eg. but not limited to losing poker hands on purpose at the table) to send chips to a friend (or yourself on another account) is a violation of our Terms of Service and will be aggressively enforced through account suspensions and/or banning.
c) Chip Farming / Scripting
Using scripts and manual processes to abusively accumulate free chips is not permitted and will result in your account(s) being suspended or banned.
6Specific Conditions for the Use of Communication Facilities (particularly discussion forums, chat, comments) on the Goodgame Studios’ websites
6.1Goodgame Studios may provide users with different communication facilities (especially discussion forums, chats, blogs, guest books, etc. as well as utilzation of the commentary function) for self-created content and entries on the Goodgame Studios internet pages, which may be used on availability. Goodgame Studios only provide users with the technical environment for the exchange of information. However, users do not have the right to claim such communication features.
6.2Users assume responsibility for their contents and contributions and commit to releasing Goodgame Studios entirely of any third- party claims or lawsuits. Goodgame Studios explicitly do not claim the content entered by users. However, users provide Goodgame Studios with the permanent, irrevocable, non-exclusive right to use the content and contributions that they posted. Goodgame Studios point out that Goodgame Studios have no active monitoring system of the content posted. However, random audits will be performed instead. In addition, each user has the option to inform Goodgame Studios of suspected illegal content. Goodgame Studios will then respond as quickly as possible and edit or delete reported contents, as necessary.
6.3Users are prohibited from publishing or distributing content on Goodgame Studios’ internet pages, in particular in the context of the communications facilities, that
a) violates the law, is improper or is immoral;
b) violates trade marks, patents, utility or design patterns, copyrights, trade secrets or other rights of third parties;
c) is obscene, racist, violent, pornographic, adult content or otherwise threatening to the development of children and adolescents, or of a harmful nature;
d) is of abusive, harassing or defamatory nature;
e) includes chain letters or pyramid schemes;
f) falsely suggests that it is provided or supported by Goodgame Studios;
g) contains personal data of third parties without their explicit consent;
h) is commercial, in particular promotional in nature.
6.4The inclusion of Internet sites, company or product names is only permitted when it is not primarily for the purpose of advertising.
6.5All users of the communication facilities provided on the Goodgame Studios Internet pages are required to choose an acceptable choice of words. Abusive criticism or attacks on people in derogatory manner shall be avoided.
6.6Notwithstanding any other rights under these terms of use, Goodgame Studios has the right to amend and fully or partially delete content and contributions, which violate these rules. Goodgame Studios also has the right to exclude users who violate these rules, in whole or temporarily from further use of online and mobile games, Goodgame Studios internet pages and other service offerings.
7Consequences of Breach of Duty
7.1Goodgame Studios are not liable for damages resulting from a breach of duty by users.
7.2Independently of additional legal or contractual rights, Goodgame Studios may take the following actions against any user who is in breach with statutory law, third party rights, these terms of use or the respective additional regulations and game rules:
a) change or delete content,
b) issue a warning to the user,
c) publication of misconduct in the respective online or mobile game with mentioning of the user name,
d) temporary or permanent blocking of a user from individual or all online and mobile games and content of Goodgame Studios internet pages,
e) exclusion of a user,
f) issuing a temporary or permanent virtual ban from the house in cases of a violation of section 6, or
g) immediate termination of the contract.
7.3If users have been blocked or excluded, they may not log in again without prior consent of Goodgame Studios. There is no right for a waiver of an exclusion, a virtual ban from the house or any other measures.
8Usage Fees
8.1Unless otherwise stated, the use of online and mobile games as well as other services offered is free of charge.
8.2Users may, however, purchase individual service offerings and individual features offered in the context of online or mobile games. Users will be informed separately on the features available for purchase, especially which function each feature provides, the duration of availability of the feature for purchase (if applicable), the purchase price and the available payment method in connection with the online or mobile game.
8.3If minors wish to purchase features, they affirm that they received the funds to buy the features for purchase from their legal guardian for this purpose or for unrestricted use.
8.4The agreed-upon charges are due for payment with the conclusion of the contract. The debit payment is made typically through the respective authorized service provider, whereby the withdrawal can be made a few days in advance to guarantee continuous usability. In individual cases, general terms and conditions included by the authorized service provider may be applicable.
8.5Users affirm that all information provided in the context of a payment transaction (including bank, credit card number, etc.) is complete and correct.
8.6The payment options vary according to the online or mobile game, participant country and the market availability of technically feasible payment options. Goodgame Studios reserve the right to amend their payment options.
8.7Goodgame Studios reserve the right to change the fees of the in-game features (including virtual currencies). This includes Goodgame Studios`s right to increase or decrease fees for all singular in-game features for all future transactions.
8.8In case of default, statutory interest accrues. Goodgame Studios are also entitled to block the user account, to recover damages and to terminate services.
8.9Should Goodgame Studios through a fault of the user (including an inadequate account balance) incur back charges or cancellation fees, the user shall bear the related costs. Goodgame Studios are allowed to request these costs and the accrued charges. If payment is made by credit card, back charges are incurred up to 50 EUR per credit card transaction plus bank charges incurred by Goodgame Studios. Goodgame Studios are entitled to charge further compensation.
9Limitation of Liability
9.1Users are directly liable to third parties for violation of their rights. Users agree to reimburse Goodgame Studios for all damages resulting from the non-observance of the obligations of these terms of use. Users release Goodgame Studios from all claims, which other users or other third parties file against Goodgame Studios for violation of their rights by content posted by the user or due to violation of other obligations. Users take over the cost of legal defense of Goodgame Studios including all court and lawyer costs. This does not apply if the user is not responsible for the infringement.
9.2The liability of Goodgame Studios, on whatever legal grounds, whether due to contractual misconduct or breach of duty, is ultimately determined in accordance with the following rules:
9.2.1Where Goodgame Studios provide the respective liability-causing service free of charge, Goodgame Studios are liable only for malice and gross negligence.
9.2.2In case of nongratuitous services, Goodgame Studios’ liability is limited to cases of intent and gross negligence, but unlimited in cases of personal injury. In case of slight negligence, Goodgame Studios will only be liable for a breach of essential contractual obligations such as delay or impossibility, which Goodgame Studios can be made responsible for.
‘Essential contractual obligations’ as previously stated, are the obligations that ensure that the contract runs in accordance with its regulations and which are required to achieve the contractual aim, and on which the user may rely upon.
9.2.3Goodgame Studios assume no liability for disturbances within the network that are not caused by Goodgame Studios.
9.2.4Goodgame Studios are liable for the loss of data in accordance with the foregoing paragraphs only, if such a loss has been unavoidable by adequate backup measures taken by the user.
9.2.5The foregoing limitations of liability do not apply in case of explicit guarantees by Goodgame Studios, in case of malice, and for damage due to the loss of life, limb or health as well as in case of mandatory statutory regulations.
10Contract Duration; Deletion of User Accounts
10.1Unless stated otherwise for the respective online game, mobile game or other service, the contract for the use of the Goodgame Studios portal, online and mobile games and other service offerings runs for an indefinite period. It begins with the registration or activation by Goodgame Studios.
10.2The contract may be terminated by either party at any time with immediate effect, provided that there is no agreed upon temporary contract period. If a temporary contract period has been agreed upon, it may be terminated proper only at the end of the period. If it is not cancelled, the current temporary contract is extended automatically by the originally agreed contract duration.
10.3Either party has the right to terminate the contract for cause without giving notice. An important reason constitutes in particular, if
a) a user is in default with payment of the charges, and does not pay despite reminders,
b) a behavior significantly affecting the game experience of other players is being displayed,
c) cheats, mods and/or “hacks” as well as any other form of software, tools or scripts is being used that alters the gaming experience or the game mechanisms of online or mobile games,
d) third parties play on a user’s account, unless the rules of the game provide specific exceptions.
e) a user makes use of a third party user account or uses more than one user account per online game,
f) a user of virtual objects that are being used in online or mobile games uses these outside of the online or mobile games, attempts to buy or sell for “real” money or tries to barter,
g) a user sells, buys, or trades a user account, or
h) the user culpably violates laws, these terms of use, complementing existing conditions and/or rules of the game.
10.4Any termination must be in writing. Terminations via e-mail are considered in writing.
10.5In the presence of legitimate reasons (e.g. extended period of inactivity), Goodgame Studios are entitled to cancel user accounts. Moreover, Goodgame Studios are entitled to delete user accounts at the end of the contract at their discretion.
11Privacy Protection
Personal data of users will be only collected, processed or used, when the user has consented, or when the Federal Privacy Act (Data Protection Act), the Telemedia Act (TMG) or another law permits or requires it.
12Governing Law, Jurisdiction
12.1The law of the Federal Republic of Germany applies, excluding the CISG.
12.2If users do not have a general jurisdiction in Germany, or in cases where the user is a merchant in terms of the Commercial Code, jurisdiction for all disputes will be the headquarters of Goodgame Studios. Goodgame Studios are also entitled to sue at the general jurisdiction of the user.
13Amendments to these Terms of Use; Miscellaneous; Communications; Salvatorious Clause
13.1Goodgame Studios reserve the right to change these terms and conditions. Users will be informed of any changes at least two weeks in advance when they log in before they come into effect, via the Goodgame Studios internet portal or via the respective online or mobile game. Alternatively, Goodgame Studios may send its users the change in terms and conditions via e-mail or inform them that the change in conditions can be accessed through the Goodgame Studios internet pages. Users declare their consent of the changed terms of use by logging in to the Goodgame Studios portal, or by logging in to the respective online or mobile game, after the announced change has become effective. Goodgame Studios will inform its users of the two-week respite, the revocation rights and the legal consequences of their silence on such change in an appropriate manner.
13.2Users may transfer rights and obligations under this contract only after prior written consent of Goodgame Studios.
13.3Users are only entitled to set-off, when their counterclaim has been legally established or has been recognized by Goodgame Studios and is uncontested. Users can only exercise a right of retention as far as there are claims arising from this contract.
13.4Goodgame Studios communicate with the user – unless indicated otherwise by theses terms of use – usually by e-mail. Users need to ensure that the e-mail specified at registration is checked regularly for messages from Goodgame Studios. When contacting Goodgame Studios, users have to indicate which online or mobile game and which user account they are referring to.
13.5Any amendment and/or repeal of these terms of use must be in writing. This also applies for changes and/or waivers of written form.
13.6If any provision of these terms of use should be or become ineffective and/or oppose statutory provisions, the effectiveness of the remaining provisions of the terms of use will not be affected. The ineffective provision shall be replaced by the parties by such a provision, which legally comes closest to the economic sense and purpose of the invalid provision. The above provision applies in case of loopholes accordingly.
14Licenses
Game design of Goodgame Gangster licensed by Playa Games GmbH.

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Privacy policy

Altigi GmbH – Goodgame Studios, Theodorstr. 42-90, 22761 Hamburg, and other companies of the Goodgame Studios Group ("Goodgame Studios"), take the protection of your personal information very seriously. The following privacy policy will provide you with information about the personal information that is collected and how it is processed and used.

1Subject Matter of this Privacy Policy

This Privacy Policy applies to all services offered on Goodgame Studios internet sites, in particular the Goodgame Studios portal at "www.goodgamestudios.com" and the individual online game sites.

Unless stated otherwise, this Privacy Policy exclusively regulates how Goodgame Studios treats your personal information. In case you make use of services provided by third parties, the Privacy Policy conditions of these third parties apply exclusively. Goodgame Studios does not revise Privacy Policy conditions of third parties.

2Responsible Contact

Responsible contact according to the Federal Data Protection Act is Altigi GmbH – Goodgame Studios, Theodorstr. 42-90, 22761 Hamburg.

In case you have any questions concerning privacy policy matters, please contact privacy@goodgamestudios.com. At this address, you can inquire about privacy issues, review, change or delete your personal information stored by Goodgame Studios. Alternatively, you can also contact us using the above postal address. Please – if possible – include the online or mobile game that you have played, the server and your player name.

3Collection of Information

Generally, you can access our internet offering without disclosing any personal information to us. It is always your choice whether or not to provide us with your personal information. We collect your information to be able to fulfill the user requirement. In addition to monitoring compliance with the terms and rules this includes in particular the proper handling of your payment arrangements.

If you would like to register on our internet sites, participate in sweepstakes or subscribe to our newsletter it is necessary to provide personal information. This information includes, for example, your name, address, e-mail address and other personal information which Goodgame Studios may query in individual cases. In many cases it is possible to use Goodgame Studios’ services by using pseudonyms. Users are encouraged to make use of this feature.

In addition, individual information such as IP address, browser type and access time will automatically be transferred to us by your computer and stored on our server. Except for the purpose of prosecuting unauthorized use of our website, we evaluate such information only for statistical and performance-related purposes. Where possible, the information is anonymized.

In order to make the visit to our internet sites as pleasant as possible, we use, like many other companies, so-called cookies. After your visit to our website, these cookies are usually automatically deleted from your hard drive. Your Internet browser can be set to reject cookies generally. This can lead, for technical reasons, to restricted functioning of our Internet offerings.

We gather, process and use personal information – unless already permitted by statutes – only with your consent. If this consent is made in an electronic manner in the context of our online offerings, we shall fulfill the legal requirements to inform you about it.

4Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. If, however, you activate the Anonymize IP option on this website, Google will remove the end of your IP address so it only locates you as within the member states of the European Union or other members of the European Economic Area. Only in rare cases will the complete IP address be transmitted to a Google server in the USA and then shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address as transmitted by Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prohibit Google from collecting and analysing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plugin available here http://tools.google.com/dlpage/gaoptout?hl=en.

5Use of your personal information

We use your personal data in order to constantly improve our range of services and to satisfy users’ needs.

Goodgame Studios uses your personal information for the establishment, processing and settlement of your user relationship with Goodgame Studios and the processing of payments.

Furthermore, we use your information in order to communicate with you. This includes that we, as the case may be, inform you about novelties of our services via e-mail. We use your personal information in order to inform you about products, services or certain events which could be of interest to you on a regular basis. In order to stop receiving further emails for this game account, please click here. After clicking “here” you will no longer receive information regarding this game account.

Finally, we use your information in order to protect our web pages and to trace unauthorized accesses.

6Transmission of personal information

As a matter of course, your data will not be sold to third parties. Goodgame Studios exclusively transmits your personal data to the following extent:
We work together with payment providers (e.g. credit card companies, banks, PayPal, mobile services, debt collection agencies, etc.) providers that create and compile statistical data, IT service providers (e.g. data centers, hosts, backup services, database services).

These service providers only have access to your data to the extent which is necessary for the completion of their tasks. These service providers are obliged to treat you data according to this privacy policy and the relevant data protection statutes.

In the case that Goodgame Studios, companies controlled by Goodgame Studios, particular affiliated companies or shares of the company are sold, your customer information will generally be passed on with the transmitted part of the company. Of course, in this case your data is also subject to this privacy policy and the relevant data protection statutes.

7Deletion of data

If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons it will be deleted.

8Security of your personal information

We process the data collected from you according to the German Data Protection Act. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations.

When submitting payments the transfer of your information is protected by SSL encryption technology. Our SSL transfer is GoDaddy certified.

Hamburg, September 10th, 2009

Goodgame Studios is a branch of Altigi GmbH
privacy@goodgamestudios.com
+49 40 851 924 90
Theodorstr. 42-90, House 9
22761 Hamburg
Germany

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